🔐 Privacy Policy – Magzelib

Effective Date: July 2025
Last Updated: July 2025

Magzelib E Media Pvt. Ltd. (“we”, “us”, “our”) is committed to protecting the privacy, security, and rights of our users (“you”, “your”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services. By using our platform, you agree to the terms outlined in this policy.

1. Scope of this Policy

This policy applies to all users of the Magzelib website, mobile site, and services, whether registered or non-registered. It also applies to information collected directly from you or indirectly through automated technologies such as cookies and analytics.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, email address, user ID

• Login Data: Account credentials, session tokens

• Transaction Data: Subscription details, order history

• Payment Data: Payment method, masked card details (processed via third-party gateways)

• Device & Technical Data: IP address, browser type, device info, time zone, OS

• Usage Data: Page visits, search history, interaction logs

• Location Data: Approximate geolocation (based on IP)

• Communication Data: Support inquiries, feedback, or surveys

3. Legal Basis for Processing (India DPDP Act & International Norms)

We process personal data based on:

• Consent (you agree to provide data for registration, payment, etc.)

• Contractual Necessity (to deliver subscribed services)

• Legitimate Interest (site security, performance monitoring, fraud detection)

• Legal Obligation (where required by law enforcement or regulators)

4. How We Use Your Information

Your personal data may be used to:

• Create and manage your account

• Deliver subscription access to magazines and newspapers

• Process secure payments

• Customize user experience and content recommendations

• Monitor website performance and detect issues

• Send important transactional communications

• Comply with legal or regulatory requirements

5. Payment Security and Processing

All payments made on Magzelib are processed through secure, PCI-DSS-compliant third-party gateways (e.g., Razorpay, Stripe, Paytm).
We do not store or access your full credit/debit card details, CVV, or OTP. Sensitive payment data is encrypted and handled only by certified processors.

6. Data Retention

We retain your personal data:

• As long as your account is active

• As required to fulfill legal, tax, and regulatory obligations

• As needed to resolve disputes, enforce terms, or prevent fraud

You may request deletion of your account and associated data anytime.

7. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information. We may share data only with:

• Trusted service providers: payment gateways, analytics tools, hosting providers (under strict contracts)

• Legal authorities: when required by law, court order, or government request

• Professional advisors: for audits, compliance, or legal defense (under confidentiality)

8. International Transfers (if any)

Although our servers are based in India, some service providers may process data in other countries. We ensure such providers follow adequate data protection standards as per Indian law or international norms (like Standard Contractual Clauses).

9. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and login management

• Session tracking

• Traffic analysis (via Google Analytics)

• Personalization of content

Please see our Cookie Policy for full details.

10. Data Security

We take data protection seriously and implement technical and organizational measures, including:

• SSL encryption

• Firewalls & access control

• Secure password storage (hashed & salted)

• Regular security audits

• Limited access to data by authorized personnel only

Despite our best efforts, no system is 100% secure, and we disclaim liability for unauthorized access beyond our control.

11. Your Rights

You may exercise the following rights:

• Access a copy of your data

• Correct inaccurate data

• Withdraw consent (where applicable)

• Delete your account

• Object to certain types of processing

• File a complaint with the relevant authority (in future under Indian DPDP rules)

To exercise any rights, please contact us through the support page.

12. Children’s Privacy

Our services are not designed for individuals under the age of 13. We do not knowingly collect data from children. If you are a parent and believe your child has shared data, please contact us immediately.

13. Third-Party Links

Magzelib may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We recommend reviewing their policies before sharing any data.

14. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will update the “Effective Date” and post the latest version on this page. Continued use of the site after changes implies acceptance.

15. Disclaimer and Limitation of Liability

While we strive to protect your data, Magzelib shall not be held liable for any indirect, incidental, or consequential damages resulting from data breaches, unless caused by proven gross negligence or willful misconduct.
Users are advised to follow best security practices, such as using strong passwords and not sharing login credentials.